The Kellen Partnership
Kellen Company takes a “For-Profit Approach" to non-profit management. What that means is that Kellen manages associations like a for-profit business, with continuing focus on the bottom line and careful attention to detail and diligence in tracking specific association projects and progress against goals and objectives. Developing and implementing successful, efficient operations and programs for associations leads to new and expanded programs, which is mutually beneficial to our client associations and our company.
Addtionally, Kellen professionals provide the follwing for our clients:
Productive Use of Board Members' Time
Time volunteered by association leaders is a precious commodity. With Kellen, association boards of directors do not deal with administrative tasks such as staff turnover, payroll, benefits, insurance, capital expenditures and leases. Relieved of this burden, elected leaders can focus their energies on vision, policy, strategy and leadership.
High-Caliber Leadership, Insight and Discipline
Kellen professionals are association professionals. Kellen staff handles the day-to-day administration and long-term strategic planning for over 70 local, regional, national and global associations. Client associations gain access to Kellen's wealth of association best practices, decades of management experience, time tested operational frameworks and technology innovations. The results are dynamic, aggressive management. Furthermore, Kellen provides strong financial and operational discipline to ensure client associations maintain an appetite for new opportunities and a keen sense of the bottom line.
Distinict and Separate Identity
Kellen maintains separate bank accounts, databases, contracts and promotions for each client association. Additionally, Kellen provides each client with a tailored level of personalized service to best suit their needs, including dedicated phone lines, email addresses and business cards.
Expert and Efficient Support for Programs & Services
It is difficult for many associations to attract, afford and keep staff with experience in all key areas of management. As an AMC and an agency for meetings management, govenment affairs, web development and public relations, Kellen-managed associations have access to experts to fill specific needs, but the association pays only for the time those experts are needed.
Specialists are available to association clients on a full-time basis without the burden of managing full-time employees.
Flexibility, Adaptability & Continuity
Just as successful companies evolve to meet changing customer needs, associations must evolve to meet the needs of the industries and professions they represent. The depth and breadth of resources that is available through Kellen eliminates barriers to change that are common with “captive” associations. Reacting to new policies, programs and market factors, Kellen-managed associations can staff-up or scale-down on short notice without the association wasting time and resources to hire, fire or search for personnel or outsourced services.
Kellen's association clients also benefit from the continuity afforded by the depth of management. For example, when an executive leaves an association, disruptions and significant downtime are common. This problem is minimized and even eliminated by Kellen, through the establishment of backup executives assigned to every associations. In the event of management staff turnover, a new, informed executive director can step in at virtually a moment’s notice.
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